The Challenge
PepsiCo India required a more platform-centric communication strategy, one that spoke differently to different audiences. At the time, the brand did not have a LinkedIn presence, and its communication needed clearer distinction across platforms instead of a one-size-fits-all approach. The challenge was to:
- Build a professional yet human presence on LinkedIn
- Strengthen visual storytelling on Instagram
- Tailor content formats, tone, and messaging to each platform’s audience
What We Did
We built a platform-first content strategy, treating each channel as its own ecosystem.
LinkedIn
- Launched the page from scratch
- Focused on employee stories, culture, recognition & leadership
- Positioned the brand as an employer of choice
Instagram
- Prioritised strong visuals and trends
- Used platform-native formats for higher engagement
- Built a more expressive, visual-first feed
Across platforms, we:
- Divided deliverables based on audience behaviour
- Customised tone and messaging for each channel
- Experimented with formats to understand what resonated best
The Outcome
- LinkedIn grew to 50K followers within one year, establishing a strong professional community
- Instagram saw consistent follower growth, with improved visual engagement and recall
- Clear, distinct brand voice per platform
- Stronger audience connect through relevant storytelling